A Maître d'Hôtel, often simply referred to as a Maître d', is a senior member of the front-of-house staff in a restaurant, responsible for overseeing the dining room and ensuring a smooth and pleasant experience for guests. Their duties typically include greeting and seating guests, managing reservations, coordinating service between the kitchen and dining area, and handling any guest concerns or special requests. The Maître d' plays a key role in maintaining the restaurant's reputation for excellent customer service and hospitality.
Chef De Rang
A Chef de Rang is a skilled restaurant or hotel service staff member responsible for attending to guests and ensuring smooth service operations. Their main duties include welcoming guests, taking orders, coordinating with the kitchen, serving drinks, maintaining table settings, handling guest complaints, and collaborating with other service staff. They must possess excellent interpersonal skills, attention to detail, and problem-solving abilities to deliver exceptional customer service in a fast-paced environment.
As a Sommelier, you are an expert in wines and beverages, playing a crucial role in providing our guests with an outstanding culinary experience.