As Chief Housekeeper on luxury river cruise vessels, your responsibilities typically include:
Monitoring and supervising all housekeeping operations, including cleaning, laundry, room care, and public areas. Ensuring that all guest areas, including cabins, public spaces, and onboard facilities, are immaculately clean and tidy. Leading and motivating a team of housekeeping staff to achieve the best possible results. Creating cleaning schedules and ensuring efficient implementation to provide guests with an excellent stay. Monitoring compliance with safety and hygiene regulations, including the use of cleaning and disinfection agents. Managing inventory and ordering cleaning products and other consumables. Conducting training for housekeeping staff to improve their skills and enhance service quality. Communicating with other departments to ensure smooth coordination of housekeeping operations with other operational areas of the ship. Resolving issues and addressing guest complaints regarding cleanliness and housekeeping services. Ensuring compliance with environmental standards and practices to minimize impact on the environment. Reporting to ship management on the status of housekeeping operations and compliance with standards. Ensuring high guest satisfaction by providing exceptional housekeeping services and a first-class environment on board.